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Website Landing Pages That Close The Deal
If you go to a website from either an online or offline advertisement, you expect to land on a page that provides more
information about the ad. Hence the term "landing page." If the landing page
works, you will read the page and take some desired action. For example, you
might donate to a cause, sign up for email updates, purchase an item,
or request more information.
For a landing page to work, the first step is a clear association with
the ad. If your ad is about one of your products, services, or issues, it's
best to have people land on a page that specifically addresses it. Don't
expect people to look hard for something that resembles your ad--most will
click away if they can't make a fast connection between your ad and your
landing page.
Stick Like Glue
Next, stay with the ad topic. There are many ways to attack any given
subject, use them. You may want to list common questions,
provide examples, discuss features, or describe how your process works. Any
of these can hold visitor attention and potentially make a connection.
You don't want to expound upon your other offerings or have links
to related information. If you give people reason or opportunity to click
away, many will. Some will even intend to return, but many of those will
never make it back. There are simply too many digressions possible in our
interruption-driven lives. When you've got a fish in your net, don't give it
any opportunity to slip away.
It's Not About You
It's good to provide reasons why a landing page visitor should trust you,
like a persuasive description of your business and testimonials from happy
clients. But a successful landing page keeps the focus on its visitors. What will your
offer do for them? How will it solve their problem? Make their lives
easier, richer, or more fun? Emphasize the benefits for them, not the
wonderfulness of you. To borrow a popular phrase, they're just not that into
you.
Make the Close
The final job of your landing page is to tell people what you want them
to do and make it as easy as possible for them to do it. Don't assume
that they will determine the most logical next step by themselves, provide
specific directions like "contact us" or "subscribe" or "buy now."
As much as feasible, let people decide for themselves the best way to do
business with you. Your page should
have a phone number listed as well as an email address and a
sign-up, purchase, or send-me-more-information form. Speaking of those forms--keep them
minimal. No one wants to give out too much information about themselves and
people will leave rather than give you information they don't think you have
the right to know.
If you do any advertising that leads to your website, whether that is
postcards or flyers, TV or radio spots, online or magazine ads, give the
landing page all due consideration. It's where the deal, or at least the
next step to the deal, is made.
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