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Make Your Point Newsletter

Strategies for Website Results

Newsletter Archive

March 2003

Protect Your Domain

Your domain name is your website address (www.yourcompany.com). Protecting this address is crucial for every website owner. If you don't, the address could be sold to someone else, like another business with a name similar to yours, a domain speculator, a competitor, or a disgruntled ex-employee.

All business owners should be familiar with their domain(s). If you are not, a good place to start is BetterWhoIs.com. You can enter your domain name at this site to view your account information. (You may have to go through two screens to get there.)

Dig through the text to find the:

Registrar

The company that maintains your domain account.

Expiration Date

The date your domain will be available for purchase. You should renew your domain name before this date to keep it from being resold.

Registrant Contact

Should be the business owner/corporation name, not the IT person or web consultant who set up the domain.

Administrative Contact

Optional. Someone designated to handle the domain.

Billing Contact

Optional. Someone designated to handle domain payments.

Technical Contact

Typically, the webmaster, hosting company, or organization that maintains your website. Can also be any of the above.

The Contact(s) listed will receive renewal notices by email before the domain expiration date. So, it's critical to keep the information up to date and it's safer to have more than one Contact, if possible. For example, if there is only one contact person and that person's email address is incorrect, your domain could expire and be legally resold without you knowing it.

How to maintain a domain

Each registrar has a different method to provide access to domain records. You should be able to find it by searching your registrar's website. You will need a username and password to get in. If you don't have these, email the registrar's support staff and request them to be sent to you. Once inside, domain updates are typically straightforward, just type the new information into the labeled fields.

It's a good idea to recheck your domain after making changes. Simply go back to BetterWhoIs.com and pull up your record again. Updates can take a few days to propagate to the entire web, so don't be concerned if your changes don't appear right away, just check back again in a day or two.

Once lost, a domain can be difficult, expensive, or even impossible to re-acquire. So don't put off checking your domain information to ensure it is safe and accurate.

Ask Crystal

Q: I received a letter telling me that I should renew my domain, but I did not register with the company that sent the letter. Could they have purchased my original domain registrar?

A: It is possible, but unlikely. It's more probable that the company that sent you the letter is just trying to get your business. Some letters sent by these companies look like normal renewal notices, but actually authorize the transfer of your domain account to them. Check with BetterWhoIs.com to find out the name of your registrar and if it is time for renewal (within 90 days of expiration).

Learn Ways to Boost Your Profits

Many people think their website is simply a cost of doing business in the 21st century. But the smartest organizations are converting their websites from liabilities into assets.

If you’d like to learn more on this topic, join us on March 26, from 7:30-9:00 AM. Crystal Jurczynski will present “10 Low-Cost Strategies to Boost Profits through Your Website” at the NSACI (Northwest Regional Chamber of Commerce) Sales & Marketing meeting in Schaumburg.

Call 630-854-4110 for more details or to invite Crystal to speak to your organization.

About the Make Your Point Newsletter

Make Your Point is a publication of Crystal Point Consulting. Comments, questions, and suggestions can be sent to Crystal@CrystalPointConsulting.com.

The Make Your Point Newsletter archive is located at CrystalPointConsulting.com/News.

Crystal Point Consulting, LLC • (630) 854-4110 • 895 Winchester, Carol Stream, IL 60188 •  www.CrystalPointConsulting.com

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